The process is simple but since bike availability is calculated per bike type, it's best to check availability for all bikes for the desired booking period before starting the booking process. Please read the Booking Tips page for more help.
Yes. We offer refunds according to timescale but changes are free so long as we have availability. Please see terms & conditions.
Yes! We are offering fully equipped top of the range bikes for very reasonable daily rates that decrease the longer you rent. If you have big groups or longer that 1 week rentals in mind, please call us to discuss.
Don't worry, we're here to help! If you're out on one of our day trips and need us, we'll come to you. If we have a spare bike we'll bring it. If you want a refund, no problem. Whatever we can do to help, we'll do.
We have an insurance policy to soothe the pain! But seriously, the insurance policy has a 25% deductible and some strict conditions before it will apply but if the worst happens, it may help. Please read our terms carefully for further information.
We hope that doesn't happen! But if it does, we have insurance to help. There are some strict conditions for insurance to apply but all details are available to read in our terms and conditions.